MW
Mzi W
1 reviews | Active since Apr 2020
06 Aug 2020, 14:42
I don't care attitude
I complained about incorrect billing and I still have the same issue. Problem has not been resolved. Instead you will be told to have your geyser switched off. I did that and the problem of incorrect billing is still there. Where on earth would you pay an amount of R 800 for 6 days as if you run a factory and you do not have any appliances. You leave and come back later for cooking only. I am not grilling or baking. You send emails and no one gets back to you. Last reference number I sent was 248986. I have sent 2 emails to a Christine Hayes and no feedback
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Replies (2)MW
Mzi W's updateReviewer Update
06 Aug 2020, 18:13Exactly the 'I don't care attitude" I was referring to. For how many times must I send an email to these people? I gave the reference number to my query as well as the person I spoke to regarding my query with no success.
MW
Mzi W's update06 Aug 2020, 18:13
Reviewer Update
Exactly the 'I don't care attitude" I was referring to. For how many times must I send an email to these people? I gave the reference number to my query as well as the person I spoke to regarding my query with no success.
Remote Metering Solutions (RMS)'s replyOfficial
07 Aug 2020, 10:41Dear Mzi, we would really like to give you a sufficient response but this is not the platform to do as I assume that you want to keep your residential information private. Therefore e-mail is the best option.
Remote Metering Solutions (RMS)'s reply07 Aug 2020, 10:41
Official
Dear Mzi, we would really like to give you a sufficient response but this is not the platform to do as I assume that you want to keep your residential information private. Therefore e-mail is the best option.