Horrible service no sorry NO SERVICE

Good thing you cannot go lower than 1 star because this company is not even worth one star.

I made use of their app via your cellphone to check and load money onto your smart meter on the 23rd of April, as per their message you receive and their statement the amount will be deb from your bank account in 2-3 days. They did not do their work and the money was not taken from my account.They waited 19 days to complete this making sure I have R330 in banking charges as the requested amount was not available - not contacting you to inform you now they just keep on trying to do the debit order. This morning I had R98 still on my meter and now I have -R181. I have send numerous emails and have not received rep**** on them. I have even send all the emails to experience@ismrt and still not feedback. I have contacted their after hours whatsapp and all the messages are being read and still no answers . This is the worst service provider ever.