rM
retshidisitswe M

1 reviews | Active since Feb 2012

06 May 2019, 15:11

horrible customer services

i have been put on hold for over 20 min and all i wanted to update my cellphone number...

the service is ridiculous.

0
Replies (2)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply10 May 2019, 10:47
Official
We apologise for the inconvenience caused. We experienced high call volumes at the time. In future, please send an email to *** should you have difficulty reaching our call centre. Regards, the ismrt! Team

rM
retshidisitswe M's update16 May 2019, 13:07
Reviewer Update
im really disgusted by the level of your service. your customer service is very horrible. i just got off the phone with a lady who wasnt helpful at all. 
we are kept on hold for 2 long and when we finally get someone they are very rude