Frustrated client

I recently moved into a new complex. Our electricity is with RMS. I filled out the application form on Friday. I then called them to inform them that I would be moving in on Monday. A lady by the name of connie advised me that I can call on Monday and they will allocate electricity to my meter. I've been on the phone with 8 different consultants advising them that my electricity is not yet turned on. They haven't yet sent out a technician to my place to check the fault. And it has been 2 days that I still do not have electricity. I have a toddler and need to cook. I cannot be waiting for 2 days and not have electricity.