1 reviews | Active since Sept 2017
Electricity very high ???
I have been complaining several times regarding the is smart on how I’m being charged the amount that is being taken from us is extremely high and when we query it we are being told that’s how we use electricity sometimes I only cook once in the morning soft porridge for my child n the bill is very high .we are being ****** day light and legal action will be taken against the company when we insist on taking to Andre we are told he is in a meeting the whole day.”be prob” has added others tenants rent in the Ismart bill because they know if u don’t pay rent they will switch off ur electricity.zain from BE prop told one of the tenants that we pay ismart and they pay him .we are sick and tired of them .i mean how can u use 100 for 2 days no ways
The building name is Silverleaf in Silverton and the agent Is be prob .we need help
Dear Resident
Thank you for your review. Rental charges are no longer loaded on the smrt!Wallets.
The meter measures your unit's consumption and you are being billed at City of Tshwane's Council Rates and Tariffs.
New Rates 2018/2019:
- 0-100kWh @ R1.63 p/kWh
- 101-400kWh @ R1.91 p/kWh
- 401-650 kWh @ R2.08 p/kWh
- 650kWh or more @ R2.24 p/kWh
Our technicians and engineers have investigated and checked your consumption registered on your meter and the meter readings sent from your meter.
No irregularities have been detected and you may visit our offices if you would rather prefer to discuss the matter with one of our specialists where we can go through your smrt!Wallet, and the online dashboard. Other tools are also at your disposal and it can assist you in monitoring your consumption.
Kind regards,
The ismrt!Team
Dear Resident
Thank you for your review. Rental charges are no longer loaded on the smrt!Wallets.
The meter measures your unit's consumption and you are being billed at City of Tshwane's Council Rates and Tariffs.
New Rates 2018/2019:
- 0-100kWh @ R1.63 p/kWh
- 101-400kWh @ R1.91 p/kWh
- 401-650 kWh @ R2.08 p/kWh
- 650kWh or more @ R2.24 p/kWh
Our technicians and engineers have investigated and checked your consumption registered on your meter and the meter readings sent from your meter.
No irregularities have been detected and you may visit our offices if you would rather prefer to discuss the matter with one of our specialists where we can go through your smrt!Wallet, and the online dashboard. Other tools are also at your disposal and it can assist you in monitoring your consumption.
Kind regards,
The ismrt!Team