1 reviews | Active since Oct 2018
Con-Artists of note
RMS game me a call stating that I owe over 2k as their metering system was not working well.
As if that is my problem. Now they are send debit order forms for the the charges tat I have not ****ing idea where they came from:
Hi Kanyisile
Thank you for your email.
Kindly complete AOD as discuss.
Kind regards, The ismrt!Team
Call Centre: ***WhatsApp: ********** (Mon - Fri: 8am - 10pm | Sat: 8am - 4pm | Sun & Public Holidays: 8am - 2pm)
RMS ********** 2:20 PM (16 minutes ago) to me
Dear Resident
Your smrt!Wallet balance for The Block Block B Unit 112 is running low: R -2,358.80
Please top-up your smrt!Wallet today to enjoy uninterrupted services.
Did you know, you can also dial *120*47678# to: Top-up your smrt!Wallet (If you are registered for this service) Check your balance Resend your smrt!Wallet reference number to yourself View a summary of your monthly consumption
You can also login to your smrt!Wallet to view your utility statements, download invoices, check your daily consumption graph, and more.
Regards, ismrt! Team
Firstly I would like to apologise for the inconvenience that this has caused you.
We do not use debit orders for consumption arrears amounts but provide a method to pay via your smrt!Wallet. Your consumption of utilities has been recorded on your meter and smrt!Wallet.
A payment arrangement has been provided and, as you have consumed the utilities, mentioned this is to ensure that you do not have to pay the total amount at once, that could restrain your budget.
We fully understand the difficult economic situation that people find themselves in. Therefore we assist with payment arrangements for utilities used in circumstances as such.
Again accept our sincere apology for the inconvenience caused.
You will be contacted by a senior agent tomorrow to assist you with any further queries you might have, as well as resolve the AOD in regards to your consumption.
Kind regards,
ismrt!Team
Firstly I would like to apologise for the inconvenience that this has caused you.
We do not use debit orders for consumption arrears amounts but provide a method to pay via your smrt!Wallet. Your consumption of utilities has been recorded on your meter and smrt!Wallet.
A payment arrangement has been provided and, as you have consumed the utilities, mentioned this is to ensure that you do not have to pay the total amount at once, that could restrain your budget.
We fully understand the difficult economic situation that people find themselves in. Therefore we assist with payment arrangements for utilities used in circumstances as such.
Again accept our sincere apology for the inconvenience caused.
You will be contacted by a senior agent tomorrow to assist you with any further queries you might have, as well as resolve the AOD in regards to your consumption.
Kind regards,
ismrt!Team