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phumzile M
1 reviews | Active since Aug 2015
03 Jun 2020, 08:15
Cancellation wont happen until balance is finished.
i canceled my service with a smart balance of almost R 200 and they depleted the balance instead and continued to charge me while i not only vacated the premise but also switched off the main when i left.
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Replies (3)0
Replies (3)
Remote Metering Solutions (RMS)'s replyOfficial
03 Jun 2020, 15:37Dear Phumizile, thank you for letting me know about this. May I please ask which unit number and complex / building name you are referring to? This will help me find the person that can investigate your issue. Best Regards Antoinette
Remote Metering Solutions (RMS)'s reply03 Jun 2020, 15:37
Official
Dear Phumizile, thank you for letting me know about this. May I please ask which unit number and complex / building name you are referring to? This will help me find the person that can investigate your issue. Best Regards Antoinette
Remote Metering Solutions (RMS)'s replyOfficial
04 Jun 2020, 09:43Hi Phumizile, I will also send you an e-mail. Please advise your unit number and building name. Best Regards
Remote Metering Solutions (RMS)'s reply04 Jun 2020, 09:43
Official
Hi Phumizile, I will also send you an e-mail. Please advise your unit number and building name. Best Regards
Remote Metering Solutions (RMS)'s replyOfficial
05 Jun 2020, 09:06Hi Phumizile, just following up to hear if you have managed to complete the online cancellation form? Please let me know if you need any assistance with this or if you have any further questions. Best Regards Antoinette
Remote Metering Solutions (RMS)'s reply05 Jun 2020, 09:06
Official
Hi Phumizile, just following up to hear if you have managed to complete the online cancellation form? Please let me know if you need any assistance with this or if you have any further questions. Best Regards Antoinette