SM
Sharon M

1 reviews | Active since Aug 2017

28 Aug 2017, 12:56

Being **********

I hav installed a gas stove and last month a solar geyser but my electricity bill keeps going up not down, in a house of 3 ppl with only tv n fridge, and lights at night, I still spend R1200, to prove that im being ********** I was not home this last weekend and yet my daily consumption was R40 for Sunday only, no one was home, now how is that in the world possible, I asked them to sent a technician to check what is going on, y my electricity bill increases instate of decreasing but to date I hav not got a respond, I am planning to get our complex to change this ppl, in the progress of getting a petition so we can be free if this *******.

Surely I cant consume electricity soi high when im not even at home, worse part my consumption seems to be increasing while I do not even use electric geysers or stove, I need an explanation n a solution n I need it fast.

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Replies (2)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply28 Aug 2017, 13:18
Official

Hi Sharonmorewane

Thank you for sharing your experience.

Per my telephonic discussion and your email we received at 10:24am this morning, we are currently investigating this serious matter.

As soon as we have completed the investigation we will revert with feedback.

Kind regards,

The ismrt! Team

Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply29 Aug 2017, 20:17
Official

Hi Sharonmorewane

Thank you for taking my call yesterday.

Per our discussion, the specific spikes and consumption in your placed is caused by an appliance or something that is on a timer.

It switches on exactly at 3am in the morning and switches off at 6am. During this period the consumption in kWh is approximately 4 kilowatts.

Then it switches on again at 4pm and stops at 6pm. During that period it the consumption is approximately 3 kilowatts.

That is a total of 7 kilowatts every single day on top of your normal consumption.

Please contact me at *** if you have any further questions.

Have a good day.

Kind regards,

The ismrt! Team