Bad service, ridiculous UNSUBSTANCIATED Billing

I have a terrible experience with RMS, lost faith in their service offering and their rediculous billing. Their service is pathetic, nonresponsive, delayed and rediculous pricing. I am a tenant Summerset village and despite having asked for both the landlord and RMS to make it visible how they bill for Gas and electricity nothing has been done. I even resorted to using my own gas for cooking. The worst experience for me is when they disconnect your electricity and pay only for them to take more than 4hours to reconnect power. my recent experience is fr today 27/10/2022