Bad service

Similar to the review of Remote Metering Solutions (RMS) Written by: Noloyiso J | 06 Jul 2023, 09:28

I reside in De AnnZicht. In 8 days, I was told I used about R800 rands electricity, and when I look at the dashboard, there is a lot of charges that does not make sense. The call Centre people are just so arrogant and rude. One did not drop the call, but just put the phone aside and left me holding on, while she was busy chatting to her Colleagues. I tried again, and was told that my call will be transferred, but that did not work.

Only on 4th attempt, the call was responded to by Constance Simthumile (if I got the name right). She was so understanding and with such a good listening skill. So, wish she can be able to train her colleagues in the call Centre