BAD SERVICE

HI team RMS i reside in the complex Etude in Midrand, since the past month i have been getting no response to emails with regards to my refund, and this is not acceptable. i need my deposit or respond to emails with the contact number and name. this is a breach of your contract of not refunding cancellations in 30days as per the contract. Your customer service was always bad but no refunding deposits is another feather off your cap for service,