RM
Reabetswe M

1 reviews | Active since May 2018

09 May 2018, 16:43

Bad Customer Service

I tried calling their customer service line and i can't reach them, I have also sent numerous emails with proof of payments and I still can't reach them, I have paid for electricity and this service is not being provided to me. this is unprofessional and unacceptable. It's a gross violation of tenants rights.

0
Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply09 May 2018, 17:34
Official

Hi Mr Makunyane

Thank you for the review.

The payments were allocated and power restored. We have instant payment option available; however Cash Deposits and EFT purchase can take 2 working days before it is allocated.

Kind regards

The ismrt!Team