RG
Richard G
1 reviews | Active since Aug 2023
13 Mar 2024, 12:30
Awful service, stay away
Terrible customer service experience, very unclear on the billing structure and when queried you get one line responses and then eventually ignored.
Helpful (0)
Replies (3)0
Replies (3)
Remote Metering Solutions (RMS)'s replyOfficial
13 Mar 2024, 13:06Hi Mr, Goodhead.
We had a look into you query.
You can expect a call from one of our Agents today.
Thank you
We had a look into you query.
You can expect a call from one of our Agents today.
Thank you
Remote Metering Solutions (RMS)'s reply13 Mar 2024, 13:06
Official
Hi Mr, Goodhead.
We had a look into you query.
You can expect a call from one of our Agents today.
Thank you
We had a look into you query.
You can expect a call from one of our Agents today.
Thank you
RG
Richard G's updateReviewer Update
13 Mar 2024, 13:50Thank you, I think you just re-affirmed my rating here.
I received a call, but when I started asking questions the phone got put down in my ear.
I received a call, but when I started asking questions the phone got put down in my ear.
RG
Richard G's update13 Mar 2024, 13:50
Reviewer Update
Thank you, I think you just re-affirmed my rating here.
I received a call, but when I started asking questions the phone got put down in my ear.
I received a call, but when I started asking questions the phone got put down in my ear.
Remote Metering Solutions (RMS)'s replyOfficial
13 Mar 2024, 16:17Hello, Mr. Goodhead.
Unfortunately, our agent experienced a disconnection due to a poor connection.
Despite attempting to reach you several times via phone, we received no response. Consequently,
We've opted to pursue communication through email, as per your request and preferred method of contact, and will continue to correspond accordingly.
Unfortunately, our agent experienced a disconnection due to a poor connection.
Despite attempting to reach you several times via phone, we received no response. Consequently,
We've opted to pursue communication through email, as per your request and preferred method of contact, and will continue to correspond accordingly.
Remote Metering Solutions (RMS)'s reply13 Mar 2024, 16:17
Official
Hello, Mr. Goodhead.
Unfortunately, our agent experienced a disconnection due to a poor connection.
Despite attempting to reach you several times via phone, we received no response. Consequently,
We've opted to pursue communication through email, as per your request and preferred method of contact, and will continue to correspond accordingly.
Unfortunately, our agent experienced a disconnection due to a poor connection.
Despite attempting to reach you several times via phone, we received no response. Consequently,
We've opted to pursue communication through email, as per your request and preferred method of contact, and will continue to correspond accordingly.