BG
Brittaney G

1 reviews | Active since Feb 2017

17 Feb 2017, 16:13

Awesome customer service

<p>I had an enquiry about my electricity and they came back to me the same day with an answer.</p> <p>They were very helpful even though I think I was asking stupid questions. Thank you :)</p>

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Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Oct 2017, 09:26
Official

Dear Brittaney277

The ismrt! product for RMS was listed as a separate company on Hellopeter.

We were unaware of your complaint at the time.

In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.

If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on *** for further assistance.

Kind regards,

The ismrt! Team