Absolutely useless service

Where does one even start to express the absolutely pathetic service given??? Firstly you metering over charges. When I send a whatsapp to you guys I always receive a reply saying you are busy and that you will get back to me. You never do. I call the call center and never ever get through to anyone i just hold forever. If i happen to get through to someone (which is like a solar eclipse) they know nothing and cannot answer my questions. If i ask how am i being charged so much they cant tell me why but instead tell me what is using up electricity. I once went to a different province for 2 weeks and put everything off but on my return i was charged R500 in that space of time. I have now moved out of the unit and switched off everything, including the main switch box. I am still being charged. I try calling the call center, guess what??? no answer. I whatsapp, guess what??? no reply.... You guys are an example of being brilliant at being useless. This review actually forces one to select a star. To be honest it should allow minus stars. I wish i could go on all day about the absolutely uselessness your company portrays but its probably like talking to a wall.