Sorting out claims always an issue......

<p>Trying to sort out your claims always problem. It is a week and still we must wait. I submitted it on the 2nd and got a reply back to state that my e-mail address was not correct, yet, I have been communicating through out June and July on the same e-mail address? I was instructed to resend my request yet again.....Yesterday when I phoned to follow up, again, a problem, as the ICD10 code was wrong yet no phone call or e-mail to advise that there is a problem, e-mail commu cation would be sent out some time this week??? </p> <p> </p> <p>There us just no assistance and no urgency from your staff. It is pure frustration. We are just expected to wait as everything will be logged and escalated. Aside from the fact that you don't even receive your full amount in any case.</p> <p> </p> <p> </p> <p> </p> <p> </p>