********!

They are ********. I ordered online, paid and been waiting over a month for my product. They have no tracking, when I emailed after 2 weeks they said they will look into it. They keep looking into it. They can't give a refund if the product was not received... How do I send something back if you have not sent it, they are total ********. Everyone online is waiting weeks for their products. Everytime I comment on their pop up reels someone replies, doesn't matter what time of day, but no one can tell me where my product is or just give me a refund. ********!