1 reviews | Active since Mar 2023
You will 100% guaranteed lose your money.
I didn't quite believe all the poor reviews I read about this business so decided to give it a go anyway:
Here is the sordid tale of their terrible service:
16 July 2023: Placed and paid for order. 26 July 2023: 10 days later, no communication so I follow up. 26 July 2023: Automated message 1 minute later 27 July 2023: Primrose M replies orders take 7 to 14 days. 7 October 2023: Request refund expressly stating I want my money back 8 October 2023: Primrose M replies she'll get back to me when SHE receives feedback. 9 October 2023: No thanks, I want my money back. 10 October 2023: Multiple calls to their offices.
Basically you can be on hold anywhere from 15 to 45 minutes, and then you get to the front of the queue the call gets cut off.
Moving on to get a law firm to sort them out.
I spoke to a Ronald M who tried to find my order but couldn't track it anywhere.
He said they "might" refund my money and "might" charge a 35% restocking fee, which apparently is at their discretion.
After much deliberation and him him repeating their stock answers, I can now form a good picture of the ********s operating this business:
- Puleng Buthelezi nee Magashule - Account manager responsible for refunds
- Kathy Magashule - Management
- Mtlandla / Mandla Buthulezi - Team Leader
I've sent my bank details to Primrose M and let's see if I get my money back.
I spoke to a Ronald M who tried to find my order but couldn't track it anywhere.
He said they "might" refund my money and "might" charge a 35% restocking fee, which apparently is at their discretion.
After much deliberation and him him repeating their stock answers, I can now form a good picture of the ********s operating this business:
- Puleng Buthelezi nee Magashule - Account manager responsible for refunds
- Kathy Magashule - Management
- Mtlandla / Mandla Buthulezi - Team Leader
I've sent my bank details to Primrose M and let's see if I get my money back.