Worst online store : reliable store (more like unreliable store)

I placed an order end of June, it is now beginning of October and still didn't receive it. Every time I phone they say 24 to 72 hours to delivery. I need this parcel for my business, so I am loosing money every day that I don't have my order. Unfortunately I didn't read the reviews of Reliable Store before I placed the order, otherwise I wouldn't have bought it through the Reliable Store. People there call it the UNRELIABLE STORE. I just finished a call with them again and they said the normal 24 to 72 hours again, so I called Buffalo Couriers, but when you are third or second to the front of the line, the call gets cuts off. The person I spoke with, also didn't want to put me through to Buffalo Couriers that they are using to deliver the orders. He said that he will speak to them himself and give me feedback. I am with my hands in my hair. They lie over and over to me. ---- wish there was a NO STAR option