Unreliable store

Reliable online store has been the bad experience ever I brought things to them last year around December 2020 till today 17 June an still sending emails to them for my refund the r taking me ups and down 2 weeks back thy hv respond my emails tht the person who was busy with my order is no longer working thr and will tk my matter to the relevant person within 5 to 10 days will be getting my refund after 15 days I ask them y hvnt thy refund me the Regina ward again said she has taken my matter to the manager so am asking my self y cnt thy refund me cos thy hv fail to deliver what I hv brought 7 months ago. No 1 must buy from that shop the are frausts.