UNRELIABLE & NO REFUND 3 months later!!!!!

I canceled a short time after ordering as the delivery date changed drastically after payment was made, no order number came through and I knew that they were going to miss the deadline (+10 working days that I had provisioned for on my end). Canceled order in JAN 2022. It is now Mid-APRIL. Have spent hours on the phone and emails trying to get a refund. No one ever answers phones or emails. They refuse to give me my refund, they have "processed the refund over 4 times" and then 5-7 working days, never is in my bank account. Lies and there is always an excuse. This company should be closed down.