Unreliable as can be - wrong items delivered

Horrible customer service and experience. They ignore emails and provide automatic replies, telephone calls go unanswered and they don't provide tracking numbers until the item has been imported and shipped from their offices in SA. On top of all that they send you totally the wrong items. Now I have to try get a refund and wait for the backup item to arrive, since after I ordered the item and saw all the horrible reviews I decided to order another one as backup from a different importer. Do yourself a big favor and avoid (un)reliable store like the plague.