Unhappy customer.

Hi, I've recently ordered a Mercedes Benz diecast toy [29 January 2021] and I got an email from the store detailing the estimated arrival dates, which where disturbed by the China Lunar New Year, which I found out about it, when I emailed them when I saw that my order tracking number wasn't sent at the proposed dates. I was rep**** by a guy called John M on 15th Feb, explaining the delay, gave me the new dates which was the 17th for a new tracking number, but to this date, I haven't received any form of communication from them, even after I've tried to email the on the 19th Feb.

Im very unpleasant about their customer services and services in general.