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jen J

1 reviews | Active since Oct 2016

09 Nov 2023, 10:24

Un Reliable store

1. Useless. From communication to delivery - disgusting !! 2. UNRELIABLE 3. They only place the order with China once you start complaining about the disgusting UNRELIABLE service. 4. ALL goods are imported from China. Nowhere on their UNRELIABLE web page do they tell you they order each and individual product from China. They do not keep stock. 5. You then start the phoning game - you are caller number 27 and the estimated hold time is 39 minutes. I am on caller number 9 and 8 minutes to wait - I will not let this go ! 6. Eventually after all the anger and frustration of having to deal with untrained telephone staff - the courier phones you saying he is outside - please open up. Courier has been given the incorrect details by the UNRELIABLE STORE !!!!! He has gone to Parkhurst Streets and not Linden Streets. 7. Never deal with this UNRELIABLE company. 8. Lodge a complaint with Payfast South Africa - telephone number - ***. 8. Complain on their social media platforms.

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