MG
Molebogeng G

1 reviews | Active since Nov 2016

26 Jul 2021, 10:29

UN - REALIABEL STORE NONSENSE SERVICE

I placed and paid for my order on the 25/07, up to now I haven't received it...I made several phone calls and no response... I finally sent them an email on the 12/07 and a guy called Sello responded to me on the 13th stating that I will have my tracking number within that week... It's been 13 days and no response... On the 19th I sent another email, and tried calling them again.. Mr Sello the **** actually responded... Told me a lot of nonsense about their supplier being unable to deliver because of the unrest... I mean really I placed my order 25th of June and the unrest happened way past after my delivery ETA... After talking to me on the phone he sent an email on the 20th assuring me that I will have my tracking number within a week.... Up to now I still don't have my order... No tracking number... And their phones are just ringing as usual...They should call themselves UNREALIABLE store.. The service is appalling to the core and I will definitely NEVER buy from them again..

0
Replies (1)
Reliable Store
Reliable Store's reply28 Jul 2021, 14:47
Official
Good Day,

I trust that you are well.

Apologies for the delay, please note that your order has been refunded. Customer Service will contact you shortly.

Thank you,

Kind Regards
Reliable Store Team