****. They took my money...

Review of Reliable Store

1. Introduction I recently had an extremely disappointing experience with Reliable Store. This review outlines the numerous issues I encountered with their service and product delivery.

2. Urgent Medical Need Unmet I ordered an infra-red therapy light from Reliable Store due to urgent medical needs. The importance of receiving this product promptly cannot be overstated, as it was essential for my health and wellbeing.

3. Delay in Delivery It has been ten days since I placed my order, and to my dismay, the product has not yet been delivered. This delay is unacceptable, especially given the urgency of my situation.

4. Lack of Communication My attempts to reach out to Reliable Store have been met with silence. I have sent multiple emails seeking updates on my order, but there has been no response. This lack of communication is deeply frustrating and unprofessional.

5. Excessive Hold Times on Calls In addition to the non-responsive emails, I have also tried to contact them by phone. Each time, I was left on hold for over an hour, which is an unreasonable amount of time to wait for customer service.

6. Conclusion Based on my experience, I cannot recommend Reliable Store. The delay in delivery, especially for a medically urgent item, combined with their poor communication, reflects a serious lack of commitment to customer service. This experience has been extremely stressful and disappointing.

7. Recommendation I would advise potential customers to seek alternative providers who are more reliable and responsive, particularly when it comes to important medical equipment.