1 reviews | Active since Nov 2018
the Unreliability of the Reliable Store
Very unreliable is the Reliable Store. Read the other numerous reviews about this outfit before ordering on line. The Johannesburg adress means nothing all stock must be ordered from China and in my case took about 2 months longer to arrive than promised. My follow up phone calls were answered, but with 'bull dust' answers eg the standard duck. and dive ... 'by Friday' or 'early next week' .. when in fact the operator did not have the faintest idea when or if they would ever leave China. If he was just open and said they weight till a container is full and nobody knows how long that takes but usually in a month or two or 3 one leaves China and our promised date of delivery is meaningless . (I eventually ascertained that was the likely situation). It would have been more reassuring if he was just candidate about the situations. When people are not forthright one looses a lot of confidence in who one is dealing with. They make use of Buffalo Couriers who are, 'not up to speed' . The website showed my parcel as having been delivered to the client when it had not ...and as they are totally uncontactable by any means. This was not an enjoyable experience, and never to be repeated, no matter how tempting the goods and prices look.
