RN
Roxanne N
1 reviews | Active since Feb 2019
02 Jul 2021, 13:22
TERRIBLE SERVICE
Ordered an item on 7 Feb 2021. Never received the item. Kept receiving mails from them saying that the supplier is out of stock. They said they would refund me. It is now the 2nd of July 2021 and I have still not received the refund. Sent them numerous emails and just keep receiving excuse after excuse. Try to call the call centre but nobody answers or it goes to voicemail. Absolutely terrible customer service! I do not recommend anyone buy from them.
Helpful (0)
Replies (2)0
Replies (2)
Reliable Store's replyOfficial
02 Jul 2021, 14:29Good Day Roxanne,
I am sorry to hear that you have experienced terrible service, I would like to assist you urgently in resolving your issue. Kindly please provide your order number.
Apologies for any inconvenience caused to you.
Thank you,
Kind Regards
Reliable Store Team
I am sorry to hear that you have experienced terrible service, I would like to assist you urgently in resolving your issue. Kindly please provide your order number.
Apologies for any inconvenience caused to you.
Thank you,
Kind Regards
Reliable Store Team
Reliable Store's reply02 Jul 2021, 14:29
Official
Good Day Roxanne,
I am sorry to hear that you have experienced terrible service, I would like to assist you urgently in resolving your issue. Kindly please provide your order number.
Apologies for any inconvenience caused to you.
Thank you,
Kind Regards
Reliable Store Team
I am sorry to hear that you have experienced terrible service, I would like to assist you urgently in resolving your issue. Kindly please provide your order number.
Apologies for any inconvenience caused to you.
Thank you,
Kind Regards
Reliable Store Team
RN
Roxanne N's updateReviewer Update
02 Jul 2021, 14:47Order Number 20435 - Rennie Govender
RN
Roxanne N's update02 Jul 2021, 14:47
Reviewer Update
Order Number 20435 - Rennie Govender