SK
Shannon K

1 reviews | Active since Mar 2012

09 Jun 2020, 10:32

Still waiting for my package for almost 3 months

I placed an order on the 2020/03/18 with this so called "reliable" online store. Till now (2020/06/09) i have still not received my package, nor can they tell me where it is, or when i will receive it. I understand for lockdown levels 5 and 4 there were big problems, but we are at level 3 now, so there is no excuse. The tracking number they gave me does not work either. I can't even get my refund as no one is responding to my emails and the call centre is closed. Don't ever buy anything from Reliable online stores.

0
Replies (4)
Reliable Store
Reliable Store's reply09 Jun 2020, 12:22
Official
Hi Shannon, as discussed  we will sort out the order. Apologies for the delay. Regards
SK
Shannon K's update18 Jun 2020, 15:15
Reviewer Update
Good day

I am still waiting for my order to be delivered. I was told that my full order would be delivered by today 2020/06/18 but i have yet to receive it. Also i cannot get hold of the call centre.

Regards
Shannon
SK
Shannon K's update07 Jul 2020, 16:19
Reviewer Update
It has been almost 4 months now and I have STILL not received my package.
Reliable store now does not answer any calls or emails.
I will be taking legal action against them.

DO NOT EVER buy anything from this company.
What a shameful disgrace..
Reliable Store
Reliable Store's reply07 Jul 2020, 17:25
Official
Hi Shannon,

We apologies for the delay with your order and any inconvenience caused. We will provide a full refund to you. You will receive confirmation shortly.

Thank you,