Reliable Store Online...would not recommend.

So I ordered a set of HoneyComb Grids for my freelancing business on the 14th of December 2020. As per the site, this would have taken 16 days to deliver. The times we are currently in and because of the festive season I knew this would probably not be the case.

On Dec 27 I got an email saying my order is on the way. Several phone calls and emails later I eventually got an email on 18 Jan 2021 saying my order has been updated with a new tracking number and is now on the way...

After another few emails and calls which takes around 50min + to get answered, I got another mail on 29 Jan 2021 stating my order was now cancelled.

On 29 Jan 2021, I received an email from Yolanda asking me for my banking details, so they can do a refund, this was sent to them the same day. I have followed up on the 15th of Feb and again on the 17th of Feb as to when I can expect my refund. To date no response from Yolanda or the team at Reliable Store Online.

Regards