Reliable store NOT, Unreliable is more like it

I ordered a Anti Bark Dog Collar and its been ages, the customer service dont respond, I requested a refund and they said it would take 3 to 10 working days (That was over a month ago). DONT SHOP AT THIS ONLINE STORE THEY ARE *******. Don't say you have not been warned. They are *******, they have ****** my money, I will be going to open a police case but please people dont shop at this ***** of a company.

Reliable Store Fri, 5 Apr, 15:20 to me

Good day Kyle

Update about your order for Anti Bark No Barking Remote Electric Shock Vibration Dog Pet Training Collar Puppy Supplies Collars Training order number #74808

We have received your bank confirmation letter and we will attach it to the refund request. We will escalate to the person handling refunds to start the process. Please note the refunds are done by PayFast and the process could take up to 3 to 10 business days

Please accept our sincerest apologies for the delays

Thank you

Sello Ranthako Sales and Relationship Consultant Reliable Store Email: *** Tel: ***‬ Constantia view office estate block no 2. 2 Hogsback avenue quellerina, constantia kloof, 1709