Reliable Store is not so Reliable!

I made an order of Stylus Pens on the 5th of July, to date I have not received my order. I call them everyday to follow up on the order and I get told one and the same thing that it's on it's way or it's being dispatched. Everytime I am sent a tracking number and when I try to track there is no movement in the shipment. I spoke to almost every one that company, spoke to almost everyone in that company, none of them are helpfull, spoke to Zandile Mnyende,Primrose M, Nandi Mthongo, Ronald Marelive, Sello, none of them is helpful.