BvdM
Bennie van der Merwe

1 reviews | Active since Mar 2015

11 Feb 2021, 12:49

Reliable Store - BE VERY CAREFUL!

I bought an item from Reliable Store in December 2020, and received notice from them that I could expect delivery early in January 2021.

Needless to say the item has not been delivered yet (today is 11 February 2021).

After many attempts to find out what/why, with the only response from them being to ask for my order number and then disappearing again, I finally got a call from them on 9 February to say my item was not included in the expected shipment way back in December.

They did inform me that I can expect delivery on February 17. Let's wait and see if they will deliver on their promise this time. I am however not holding my breath as I see many many other HelloPeter.com complaints about Reliable Store indicating most people never get their bought and paid for goods.

After many complaints online and also here on HelloPeter.com, they also offered me a refund. I declined the refund as I want the item I ordered and paid for.

I will update this review next week Wednesday.

0
Replies (2)
Reliable Store
Reliable Store's reply11 Feb 2021, 14:19
Official
Good Day,

Please note that a refund has been processed for you. 

Thank you very for your feedback, it has been noted.

Regards
BvdM
Bennie van der Merwe's update22 Feb 2021, 08:57
Reviewer Update
I got a refund even though I did not ask for one. I would rather have had the item I ordered delivered!

But at least I got my money back! Looking at the other HelloPeter.com reviews about Reliable Store, it seems this is more than can be said by most of their other extremely unhappy customers.

Steer clear!!!