Reliable Store an internet ****

I bought a full face crash helmet on 24/03/07 for R13339.99 Reliable Store. Order number 75051. The product is yet not delivered. Tried to call Reliable on ***. Call not answered after several attempts. Emailed Reliable on *** on several occasions. Was promised an answer withing 48 hours which never happened. Latest ticket number C77F2L Requested a refund of my R1333.99 payment. Request ignored!!!