GL
Grant L

1 reviews | Active since Nov 2017

19 Sept 2019, 16:54

Reliable I wouldn't go that far

Absolutely useless, never use them buy whatever it is you looking for somewhere else

I bought something got promised a delivery date. Tracking info never changed till the day it was supposed to arrive, needless to say it was over the middle of the sea still.

0
Replies (3)
Reliable Store
Reliable Store's reply19 Sept 2019, 17:11
Official
Hi Grant we have cancelled your order as per request. International shipments do have certain aspects we have no control over, such as the flight cancellations caused by the riot in Hong Kong. Please accept our apologies, we will ask the courier not to deliver the parcel tomorrow. Thank You
GL
Grant L's update19 Sept 2019, 19:40
Reviewer Update
If something happens and you know it is going to affect a clients delivery you notify them, being understanding is easy and takes very little. Doing nothing also take well nothing.
The most annoying is I get nothing from you until I ask.

Its not how you should be conducting business as an online shop. (lets not even get into your tracking website that's a joke on its own)

JUST TO CLARIFY my parcel was never going to be delivered tomorrow as you put it because you and your staff wont do what needs to be done to make that happen.

Its now Thursday night and the parcel has not been handed over to a local courier, so that will take another 2 days and you don't deliver over weekends so TOMORROW really.

don't pretend i'm unreasonable because i cant wait a day that is actually 4 days.

MAN UP AND OWN YOUR STUFF UP. ADMIT YOU MESSED IT UP AND SORT IT OUT


Reliable Store
Reliable Store's reply19 Sept 2019, 21:18
Official
Refund processed. Thank you