PATHETIC SERVICE, TERRIBLE EXPERIENCE, NO CUSTOMER CARE

I ORDERED AN ITEM ON 28/03/2023. ESTIMATED DELIVERY WAS 3-4 WEEKS ACCORDING TO THE WEBSITE. ONLY RECEIVED AN ITEM END OF MAY, THEN TOO NOT THE COMPLETE ORDER AS ADVERTISED, BOX MISSING ITEMS. CONTACTED THE STORE, ALSO WITH EXTREME DIFFICULTY, CALLS OFTEN CUT AFTER EXTREMELY LONG WAIT TIMES. THEY REFUSED TO PROCESS REFUND AND INSISTED THE REST OF THE ITEMS ARE ALREADY BEING SHIPPED TO ME.

TO DATE 10/07/2023 STILL HAVEN'T RECEIVED ANYTHING. TRIED CALLING AGAIN AND THE CALL KEEPS GETTING CUT.

CAN'T GET A REFUND OUT OF THEM DESPITE THE WEBSITE POLICY INSISTING ONE WILL BE PROCESSED IF GOODS THAT ARRIVE NOT AS ADVERTISED.

TERRIBLE CERVICE AND EXPERIENCE.