Pathetic after sale service

I placed an order on the the 4th May 2020 and received no further correspondence, nor has my delivery taken place. I reached out to find out ETA, and received no response. I sent a request to cancel my order and no response.

I have give Reliable store 14 working days, as communicated by them to deliver my purchase and to date I haven't received a tracking number even.

I am sitting with a kitchen, that has no tap and this store sees no need to communicate to their customers, nor action refund requests. It's pathetic customer service.