**** online shop

I have ordered sound proof for my workshop. I bought online on the 5th of March and they said I will get my order in two weeks. Now its 2nd of May and everytime I call them, they lie to me. I paid R5799.92 I requested a refund they they said I will take 10 working days, now it's more than. 15 days waiting for my refund. This company is a online ****. My order no with them is 75006