Good Store,they need to improve communication

I received my parcel yesterday and parcel is in good order.

However I would advise that you include another contact number on your website, seeing that I was only able to get hold of you on another number.

Please also get your couriering info/terminology corrected or explained, because when I tracked my parcel the status was "Client Received" and on your website it was "Fulfilled". Please have this changed or Explained to customers because that was ruined my experience with you.

I thought that the parcel was sent to me, only to later find out that it was received by Reliable Stores from their suppliers; and it was then couriered to me from Reliable Stores.

Please only share with Clients tracking numbers for parcels that are sent to them and not you or else notify the client that the tracking number provided is for your suppliers and another number will be provided when the parcel is heading to the client.

So all in all it was a good experience, the issue was improper communication.