1 reviews | Active since Nov 2017
COMPLETE LACK OF INTEGRITY
If you are happy to wait several weeks for something, then use them, but if not, stay away. They completely lack integrity and nothing they say can believed. You have to ask yourself why they changed their name from Reliable Store to Dealhub. It is clearly the exact same website with the exact same products. It's because they ran a terrible rating as Reliable Store (yes very ironic name) and now call themselves Dealhub (more appropriate as they wheel and deal constantly). Deal Hub, all your customers are asking is if you are going to make them wait months for their products, tell them before they place their order so they can make informed decisions. STOP LYING TO PEOPLE!!! South Africans don't mind ordering from other overseas platforms and having to wait, but at least those platforms make it clear that shipping time is going to be slow.
We apologies for the delay with your order and for any inconvenience caused to you. We experienced a delay with your parcel and we have taken up the matter with the courier involved.
Please note that Reliable store and Deal Hub are owned by the same holding company and they are not the same store, they vary in product offerings and some products are similar. They are both strong stores with we have a great team of consultants doing their best to assist you.
Please also note that clients are more prone to give negative reviews than to give a positive reviews, the ratio of complaints on this platform compared to our happy clients is very small. We have many more happy clients than we do complaints. This platform is known for complaints however we take your opinion and views very seriously. We are constantly working on improving our service and communication . Thank you for your honest feedback.
I have checked and you have received your order. If you need any further assistance please do not hesitate to send us and email or call us.
Thank you very much for choosing Reliable Store.
Regards
We apologies for the delay with your order and for any inconvenience caused to you. We experienced a delay with your parcel and we have taken up the matter with the courier involved.
Please note that Reliable store and Deal Hub are owned by the same holding company and they are not the same store, they vary in product offerings and some products are similar. They are both strong stores with we have a great team of consultants doing their best to assist you.
Please also note that clients are more prone to give negative reviews than to give a positive reviews, the ratio of complaints on this platform compared to our happy clients is very small. We have many more happy clients than we do complaints. This platform is known for complaints however we take your opinion and views very seriously. We are constantly working on improving our service and communication . Thank you for your honest feedback.
I have checked and you have received your order. If you need any further assistance please do not hesitate to send us and email or call us.
Thank you very much for choosing Reliable Store.
Regards