worst service in the world!!!!!!!

I am a returning student to Regent this year, I only have one subject left to complete my degree, so I decided to re-register with them to complete my studies. I sent a request to them from early December of 2018, sent a follow up in January 2019 and had to continuously send follow ups because no one was coming back to me. Eventually, I managed to get the forms to register, which did not have the course price on it. after I submitted the form I had to again follow up to find out about the status of my application. only to find out that my application was not processed because of the figure that was missing from the form. I resubmitted the form, with the figures this time, and again it took weeks with no feedback. I then followed and was advised that my application had not been processed. to cut a long story short, I eventually complained about the bad service I had received and spoke to Brandon Govendor who promised to put me on a payment plan because I had lost out on a bursary at work on account of the continuous delays. Brandon promised that someone would contact me to arrange a payment plan, to date no one has contacted me and am being threatened with being placed on ITC if payment is not received by 31 October 2019. This is really frustrating because no matter how many times you call or email the people from Regent Business School, no one seems to know what's going on in the company.