AP
Alicia P

1 reviews | Active since Nov 2019

20 Dec 2022, 17:53

Worst service ever from Regent Business School!!!!

Regent Business School has the worst service ever! This is the second time I’m disappointed in them! For one of my assignments the lecturer said that we should email regent and we will get a remark done on our assignments and we would not be charged how ever the remark was not done! I’ve emailed regent and no one got back to me. The second time was while writing an exam using the system I had a system error but I made sure completed my work! I was told by the lecturer to contact regent and she supp**** the email, I emailed them and no response Regent got back to me yesterday saying it was an incorrect email. And they said they will arrange feedback regarding my results. I followed up twice today…no one has gotten back to me! This is so frustrating! Regents customer service is pathetic!

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Replies (3)
Regent Business School
Regent Business School's reply21 Dec 2022, 09:11
Official
Hi Alicia. Thank you for your feedback. We apologise for any inconvenience you have experienced.  Your query has been escalated and our student support team will contact you to resolve.
AP
Alicia P's update21 Dec 2022, 14:26
Reviewer Update
No one has gotten back to me!
AP
Alicia P's update05 Jan 2023, 11:09
Reviewer Update
It’s the 5th of January and no one has gotten back to me.