KT
Kekeletso T
1 reviews | Active since Feb 2020
26 Feb 2020, 16:05
Worst service ever
I am really disappointed with your service, it's almost a month and I have not received my study material. Everyday when i call they apologize and promise me that i will get it the following day. As for Shazia Yusuf i dont even have energy of calling her anymore as she comes with different excuses everyday. And when i called my student advisor from jhb Desire Ndengu he told me that there is nothing that he can do to help me. This people only care about our money and dont give a damn about us. I dont see myself referring anyone to this institution anymore.
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Replies (4)0
Replies (4)
Regent Business School's replyOfficial
26 Feb 2020, 18:20Hi Kekeletso. We do apologise for the poor service and delay with your study material. Shazia has confirmed that your registration was completed on 21 February and that our dispatch team have received your enquiry regarding you study material. This query has been escalated to our management team.
Regent Business School's reply26 Feb 2020, 18:20
Official
Hi Kekeletso. We do apologise for the poor service and delay with your study material. Shazia has confirmed that your registration was completed on 21 February and that our dispatch team have received your enquiry regarding you study material. This query has been escalated to our management team.
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Kekeletso T's updateReviewer Update
27 Feb 2020, 08:36The payment for my fees was made on the 6th of Jan so why take so long to finalize my application?
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Kekeletso T's update27 Feb 2020, 08:36
Reviewer Update
The payment for my fees was made on the 6th of Jan so why take so long to finalize my application?
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Kekeletso T's updateReviewer Update
27 Feb 2020, 08:37I mean the 6th of Feb
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Kekeletso T's update27 Feb 2020, 08:37
Reviewer Update
I mean the 6th of Feb
Regent Business School's replyOfficial
27 Feb 2020, 11:31Hi Kekeletso. We understand your concern. Once a payment is made it needs to clear with the bank before the registration can be completed along with the batches of registrations being processed.
Regent Business School's reply27 Feb 2020, 11:31
Official
Hi Kekeletso. We understand your concern. Once a payment is made it needs to clear with the bank before the registration can be completed along with the batches of registrations being processed.