NC
Nivashini C

1 reviews | Active since Jul 2021

18 Jan 2024, 09:13

Worst experience, pathetic service

Worst experience ever.

I am a new student who is trying to get assistance with the course I'm interested in. I tried an online call back on the 10th of January 2024 and I had received no response thereafter I got abit annoyed so I decided to go online again on the 12th of January and send another call back on the 13th a lady calls me and I'm actually excited thinking I'm finally going to be getting enrolled however the lady promised to mail me enrollment forms but she did not. I was more frustrated as time is running out because registration closes soon. I then get an email from a Virosha moodley enquiring if I have received aby assistance by this point I've had it and I cannot handle this issue any longer and I'm at the point where I need to start looking for another college. She mails me she advises if I have any queries or concerns I can whatsapp or email her and email and whatsapp was sent but no response.

u need to get competent staff who can handle all of this not people who are going to throw us up and lead us on for nothing.

Cannot believe how disappointed I am with this school and I never even study through them

0
Replies (1)
Regent Business School
Regent Business School's reply18 Jan 2024, 15:52
Official
We sincerely apologise for the difficulties you've faced in your enrolment process. We have addressed this issue and you will be contacted as soon as possible to resolve it. Your feedback is crucial in helping us improve our service. Thank you for your patience, and we are committed to rectifying this situation promptly.