NT
Nokuthula T

1 reviews | Active since Feb 2024

14 Feb 2024, 11:07

Unsatisfactory service

They lack communication skills, unhelpful staff, respond to reviews on social media and never resolve issues. Still after response on this platform, no communication from them, portal still not changed, account still not updated

0
Replies (3)
Regent Business School
Regent Business School's reply14 Feb 2024, 15:03
Official
We apologise for the inconvenience caused. Please note that this has been addressed and you will be contacted soon. Thank you for your feedback and patience.
Regent Business School
Regent Business School's reply14 Feb 2024, 16:11
Official
Hi Nokuthula, we've attempted to contact you via phone recently but haven't managed to connect. Could you kindly inform us of a convenient time for a call back? We're eager to assist with your concerns.

NT
Nokuthula T's update16 Feb 2024, 18:57
Reviewer Update
Regent is quick to answer on this platform but are unable to respond to emails. I was contacted but to-date the matter has not been resolved.