MH
Michelle H

1 reviews | Active since Oct 2020

16 Oct 2020, 16:04

Shocking

It is sad that they are solely focused on making money. No service, no accommodating, no assistance and just poor service. There is no sense of care and don't have that human feeling with their learners. If it is not in the guideline, then they don't care what you have to say. You also wait weeks for a proper response and not ideal if you are seeking guidance on assignments/exams.

0
Replies (2)
Regent Business School
Regent Business School's reply16 Oct 2020, 17:04
Official
Hi Michelle. Sorry to hear about your poor service experience. I will enquire further with our Head of Student Support to ensure you receive further assistance.
Regent Business School
Regent Business School's reply21 Oct 2020, 10:13
Official
Hi Michelle. I believe that our Support team has reached out to you. Please confirm that the matter has been resolved. We hope that the rest of your time at RBS will be a fulfilling one as you work towards completing your studies.