*****s….******….. I want my money back…..

Worse institutions ever!!!! ****** ****** as well. They have nothing on their website that stipulates that they require you to sign a debit order before you can register with them. My student advisor, Zizo Ndlazi, after i have paid the minimum amount due for registration comes to me and says i must sign a debit order. This was on the 23rd of January 2024, i respond to her and told her very email that i will not be able to sign a debit order as i will not pay the same amount everyday and if there is going to be an issue, she must refund me my money back. This was on January 24, 2024. She stalled for a long time, I eventually said i will sign a debit order but for R500 because i wanted to study. There was some stalling again until February 21, 2024 where i was informed that they have rejected my debit order for a less amount. Same day i requested for my money to be paid back because i want to use it to register in another institution. I was sent a form that says my refund will take 30 days, I explained that I don’t have 30 days to wait as i need that money to secure space somewhere else. Some rude person who is now ignoring my emails by the name of Elmarie Verster said to me i must send back the form even if I don’t agree with the terms and they will process payment.

On the 29th of February 2024, i got a call from someone at Regent saying he wants to understand my situation because each and every email i send, i get ignored and he will het back to me within a day after investigation, today is the 4th of March, I don’t have my money, I don’t have feedback, they are ignoring my emails.