ZA
Zayne A
1 reviews | Active since Mar 2015
25 Jan 2021, 11:44
Regent service sucks
Regent business school slow processes. I had a balance outstanding for 2020 which has been settle this morning. I emailed them proof of payment and requested that they unblock my portal so that i can access my results. I have spoken to the consultant and the manager of the department and they was not very helpful. They advised me that they will have to wait for the payment to reflect on the bank statement and then it will take 2/3 working days. This is really ridiculous and a time waste. How hard can it be to unblock the portal based on the proof of payment. I need my results asap. I was advised that the payment needs to be cleared before this can be done.
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Replies (2)0
Replies (2)
Regent Business School's replyOfficial
26 Jan 2021, 13:34Hi Zayne. Our apologies for the poor service you experience. Your query was sent through to the relevant management team. We are glad we were able to assist you to resolve this matter quickly. Kind regards, RBS.
Regent Business School's reply26 Jan 2021, 13:34
Official
Hi Zayne. Our apologies for the poor service you experience. Your query was sent through to the relevant management team. We are glad we were able to assist you to resolve this matter quickly. Kind regards, RBS.
ZA
Zayne A's updateReviewer Update
26 Jan 2021, 15:48Good day,
Thank you. Juanita Ragbeer assisted and resolved my query. If only other managers there was this helpful then i would have not logged this. Thank you.
Thank you. Juanita Ragbeer assisted and resolved my query. If only other managers there was this helpful then i would have not logged this. Thank you.
ZA
Zayne A's update26 Jan 2021, 15:48
Reviewer Update
Good day,
Thank you. Juanita Ragbeer assisted and resolved my query. If only other managers there was this helpful then i would have not logged this. Thank you.
Thank you. Juanita Ragbeer assisted and resolved my query. If only other managers there was this helpful then i would have not logged this. Thank you.