Regent Business school support and service is the worst

The worst academic experience I have to date. I can’t seem to acces student portal. They person assigned to me offer support does not respond to any emails and does not return your calls when you call or when she promised to get back to you. The overall student support also makes false promises and do not get back to you with feedback. I have spend a lot of airtime couple of times while the prompt voice kept saying you are number one in the line but no one answers. I am currently in a dilemma where I’m registered and I should have started going through my material but no one at Regent is bothered to help me get access despite my many attempts from calls and emails to reach them. I know of other people also having a terrible experience also. I have never experienced such from all the universities I have been to, this is the worst.