EM
Evelyn M

1 reviews | Active since May 2017

06 Feb 2021, 17:36

Pathetic service.. No response

Good day I am registered for my BCom Honours and only hhas one module left. I have been waiting for my reaults and been waiting to see if i qualified. I have been phoning them for 2 days straight and was told that results were emailed to me. I have receives nothing.. When i escalated to student services they advise another department to advise. I have been pushed from pillar to post... I paid a lot of money for this and getting no help

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Replies (3)
Regent Business School
Regent Business School's reply08 Feb 2021, 11:37
Official
Hi Evelyn. We do apologise for the poor service you have received. I have put your query through to management for a response and the relevant manager will contact you directly to resolve. Thank you.
EM
Evelyn M's update08 Feb 2021, 15:29
Reviewer Update
I would like to say a very big thank you to Farhana Hussein who assisted me immediately. Outstanding customer service from her
Regent Business School
Regent Business School's reply08 Feb 2021, 15:32
Official
Thanks for your response Evelyn. Happy to hear that all has been resolved.